For Women in Abusive Relationships

24-Hour Crisis Line

Woman on phoneThe Crisis Line provides support and information and can lead to emergency housing for women who are experiencing abuse now. Family and friends of abused women as well as professionals can also call for support and information.

The Crisis Line is operated by professional staff and trained volunteers. Staff and volunteers are caring, knowledgeable women who provide information about resources in the community, help to create a safety plan for women at risk of physical violence, and help women create a plan to make safe choices. Counsellors and volunteers are compassionate and non-judgmental.

Shelter Services

The Shelter provides safe, supportive accommodation for up to 30 days for women with or without children. This service is more than just safe housing, it’s a place of renewal and support. A wide range of help is available including:

  • Advocacy and help to access community programs and services
  • Information and referrals to lawyers, income assistance, low-income housing etc.
  • Information on legal issues (such as custody and access)
  • Education and counselling on the dynamics of abuse
  • Help to develop a safety plan
  • Weekly support groups for women in the Shelter on issues such as self-esteem, self-care and assertiveness
  • Assistance with transportation to appointments
  • Access to a library of books and videos on issues related to abuse, life skills and healing

Additionally, the Shelter provides programs specifically for children who have come with their mothers and have witnessed the abuse in their homes. When children leave their homes and come to a strange place, they are often very frightened and confused.

The children’s staff and volunteers provide support and counselling for children, parenting assistance and support, child care, and often just fun normal activities that the children have perhaps not experienced for a long time. A fully equipped playroom provides a haven for children to regain their childhood.

Shelter Program Brochure

Stopping the Violence Counselling Program

Out of its Community Office, Transition House also offers individual counselling for women who are currently experiencing abuse or who have experienced abuse in the past. In addition, support groups offer further help for women. A wide range of issues are addressed including:

  • Recognizing abuse
  • Understanding the dynamics of abuse
  • Exploring the psychological and emotional impact of abuse
  • Developing a safety plan
  • Strengthening self-esteem
  • Strengthening and learning new coping strategies
  • Developing assertiveness skills

Stopping the Violence Counselling Program Brochure

Spousal Assault Victim Support Program

I am starting to see I am captain of my own ship afloat in the water with a horizon before me, instead of being focused on the ‘port’ I’ve moved away from.
Women’s Counselling Program participant

The Spousal Assault Victim Support Program is a service available to victims of assault, threats or criminal harassment by an intimate partner or ex-partner. Clients are given support as they proceed through the criminal justice system, given referrals to community agencies and provided with short-term counselling.

Our service provides the victim with:

Emotional support

Assistance with:

  • Court orientation and court accompaniment
  • Victim impact statements
  • Criminal injury compensation applications
  • Liaison with criminal justice personnel
  • Developing a safety plan

Information on the criminal justice system including:

  • Court proceedings
  • Victim notification
  • Case status and court dates
  • Protective orders
  • Sentencing and post-sentencing matters

This program works collaboratively with community agencies to ensure that the province-wide Violence Against Women in Relationships Policy (VAWIR) is followed.

Spousal Assault Victim Support Program Brochure

Domestic Violence Emergency Response System

This innovative program provides high level emergency response for women at greatest risk of serious injury or death. This program requires involvement with the criminal justice system and assessment by a team, including relevant police agencies.

Senior Women’s Programming

Groups specific to women age 50+ provide support and education on a wide range of issues, such as:

  • Recognizing abuse
  • Understanding the dynamics of abuse
  • Exploring the psychological and emotional impact of abuse
  • Developing a safety plan
  • Strengthening self-esteem
  • Strengthening and learning new coping strategies
  • Developing assertiveness skills
  • Relationships with adult children

Individual support is also provided to assist women with the transition to independence: housing resources, applications for services, connecting with community resources.

Older Women’s Program Brochure

Safe Home

The busy environment of the Shelter is sometimes overwhelming for older women. Transition House offers older women an opportunity to reside, for a short period, in a safe home located in the community, while accessing supportive services offered in other programs.

Community Office, Suite 100-3060 Cedar Hill Rd., Coast Salish Territory, Victoria, British Columbia, (BC), V8T 3J5
Copyright © Victoria Women's Transition House Society All Rights Reserved.
Phone: 250.592.2927 Fax: 250.592.9279 Email:
Charitable Number: 10817 3501 RR0001